HCI was our fire alarm subcontractor and it was my
first experience working with this new company, so I thought I would
share my thoughts with you now that the job is complete. Although this
was a fairly small project, they performed incredibly well. Their
submittals were prompt, their shop drawings were well designed. Their
salesman/project manager, Dan Downs, was very responsive to our needs.
He was always available by phone. Best of all, their foreman was tremendously helpful, cooperative, flexible. He and his crew
went out of their way to get things done at the eleventh hour at the
whim of the AHJ. As a matter of fact, they stuck around three hours past
the appointed time waiting for the inspector to show up for the final
inspection, late on a Friday evening. It was a great experience working
with a fire alarm subcontractor that actually serviced us.