Periodic Test with Trouble Present
Your Fire/Intrusion System has reported a Periodic Test with Trouble Present signal. A Periodic Test with Trouble Present signal indicates the fire alarm control panel has an active trouble that has not restored/cleared. Timer Test signals are programmed to be distributed every 24 hours and indicate a healthy communicating system when a Timer Test signal is received. Once an active trouble is present when a Timer Test signal reports, the fire panel will transmit a Periodic Test with Trouble Present signal to indicate the active trouble present on the panel. The event history on the account needs to be reviewed to find the trouble that has not yet restored. The system may require a reset, or an issue requiring maintenance service.
HCI Systems Inc. will notify each time in regards to these signals due to the vital function it hold to preserve the safety of the building and its occupants. For questions, concerns, or service, please call 877-331-2084 or email firstname.lastname@example.org in regards to this Periodic Test with Trouble Present signal.
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